
Frequently asked questions
Can I fix the issues with my washing machine myself?
While some minor issues can be resolved with DIY methods, it is recommended to seek professional help, especially for complex problems like motor burning or internal component failure. This ensures proper and safe repairs.
How often should I clean my washing machine?
It is recommended to clean your washing machine at least once a month to prevent the buildup of dirt, residues, and mold. Regular cleaning helps maintain good hygiene and eliminates bad odours.
What can I do to prevent the washing machine from moving around?
To prevent the washing machine from moving around, ensure it is placed on a level surface and adjust the levelling feet as needed. Try to not overload the machine and distribute the laundry evenly inside the drum. Consider using anti-vibration pads or mats to minimise excessive movement.
How can I eliminate bad odours from my washing machine?
To eliminate bad odours, run a hot water cycle with vinegar, clean the detergent drawer, rubber door seal, and drum regularly, and leave the washing machine door open after each use to promote air circulation.



